We want to make sure your order gets to you safely and all orders are tracked and need to be signed for on delivery. It is important you use a delivery address where you or someone will be available to sign for it.
We aim to dispatch orders within 48 hours of your order being received.
Please note, any orders received over the Christmas period between 24th December – 1st January will not be dispatched until 3 rd January.
Shipping within Cyprus is free of charge and your order will be dispatched via ACS Courier to your nearest ACS office, recorded with tracking and SMS. You may also choose the option of delivery to your door by ACS Courier.
Delivery within the EU is via Cyprus registered post, plus tracking, which usually takes up to 1-2 weeks.
Express delivery within the EU is via Cyprus EMS Data Post, usually takes up to 3 working days.
Rest of the World, shipping costs and delivery dates vary depending on the country of delivery. If you cannot find the country on the list, please email us at firstname.lastname@example.org for shipping quotation and assistance.
The shipping cost is related to the weight of your order and will be calculated at your checkout.
The exact value must be declared on the package for export regulations and cannot be marked as a ‘gift’.
Countries outside the EU may be subject to import tax, we suggest that should you have any queries regarding this tax please contact your relevant Customs & Excise authorities in your country for clarification before placing an order.
ELLE-EST-GRECE cannot be held responsible for delays in delivery or loss or damage to packages by post , courier, or by you or as a result of an unforeseen event (strikes, floods etc). Each individual item and all orders are thoroughly checked before dispatch by quality control to ensure your purchases are in perfect condition before they leave us. Please email email@example.com should you have any enquiries or questions relating to your order.